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This Accessibility Statement applies to: www.priorityplusfcu.org

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Priority Plus Federal Credit Union is taking careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Priority Plus Federal Credit Union website is monitored and tested regularly for accessibility conforming with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria. As issues of accessibility are identified, results of automated and manual testing are analyzed for website remediation. As new solutions are discovered to improve the user experience, remediations are implemented to improve the website user experience.

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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Web Accessibility Guidelines

Priority Plus Federal Credit Union is leveraging the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Priority Plus Federal Credit Union elects to conform to Level AA of these guidelines.

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Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Priority Plus Federal Credit Union products and services. These sites, which are not controlled by Priority Plus Federal Credit Union, may present challenges for individuals with disabilities that we are not able to control or remedy.

This is the best federal credit union that I know. I will tell anyone and everyone about Priority Plus. The service is excellent – please come check it out!

— Diana T. May 14, 2021

The service is great and the staff is very accommodating. Thank you [Priority Plus] for being here for me!

— Sakeenah S. February 25, 2022

The online banking and mobile app are great! Fast and simple fingerprint access. Highly recommend!

— Frederick C. June 10, 2022

Wonderful people, helpful and quick to respond. Great online services!

— Melanie Jianniney December 9, 2016

I knew I made a great decision because the employees were the friendliest and most knowledgeable people I have met. I had nothing but a positive experience with them during my time in Wilmington.

— Norwood August 29, 2013

I was impressed with the competitive interest rate they offered for my car loan. They beat out the big guys! ... They provide excellent customer service that's very well personalized and professional.

— Missy White July 7, 2013

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Any external site listed here is not under the control of the credit union and the credit union makes no representation concerning the content of this site, nor does a link serve as an endorsement of any site by the credit union. The credit union does not represent either the third party or the member if the two enter into an agreement or transaction.

Please note that when you leave the credit union’s site, our privacy policy is no longer in effect. Privacy and security policies may differ from those offered by the credit union.

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